Czech customers visit WACHTEL

How do our dealers abroad view the market development? Which products are particularly strong and why is the cooperation with WACHTEL really worthwhile?

Igor Macasek, Managing Director of our Czech distributor OMEGA answers these questions during his visit with a customer group in our short interview".

The Czech Republic is a country with great potential which is why a cooperation with our partner OMEGA is so important for us. Igor Macasek, Managing Director of OMEGA describes the Czech Republic as very fast-growing: "Here in the Czech Republic we are experiencing a similar development as in Germany. Above all, topics such as energy saving and cost reduction through modern production processes are very important to the Czech bakers. At the same time, the quality standard of the end-consumer increases. We Czechs are ready to pay more for good quality, so it is important to have professional manpower  and future-oriented product technologies."

Igor Macasek sees the solution for these developments in WACHTEL products: "Especially the COOL RISING and COOL RISING PLUS cooling technologies promise energy savings with an increase in quality at the same. Our customers are very curious about these technologies. Therefore, we are particularly pleased that WACHTEL has enabled us to invite them to Hilden to get to know the products. In addition to the cooling technology from WACHTEL, which is unique on the market, rack ovens, especially the R-EVOLUTION, have great potential, too. There is no comparable quality on the Czech market. Again, the energy and resulting cost savings are in the focus.

And why does OMEGA enjoy cooperating with us in the first place? "Among our 21 suppliers we have, WACHTEL is one of the most respected. Cooperation is smooth and communication is always prompt and friendly. I see the main reason for the successful cooperation in the machine quality. This is unchallenged at WACHTEL. In addition, WACHTEL supports us in sales and also offers a great customer service. Also, the WACHTEL production site in Pulsnitz near Dresden is convenient for us in the Czech Republic. Spare parts are always delivered in the fastest way possible. And if our customers are satisfied, we are satisfied and a flourishing cooperation between two countries develops."

As a family business, the long-term cooperation with partners is very important to us. The successful Czech week in our Hildener show bakery proofed this again. Satisfied customers, who are inspired by the technology "Made in Germany" and who had a great time together with us in Germany.