Customer support

Trust in our excellent customer support and our highly qualified people

  • Direct technical support
  • Emergency hotline: monday to saturday from 7 AM to 10 PM except on holidays
  • Spare parts support through headquater
  • 20 years (+) availability of spare part
  • On-site repairs through own staff
  • Remote-connection through own controls

Your contact person

Andreas Jordan

Customer Service Manager

+49 2103 4181515

andreas.jordan@wachtel.de

Normen Zimmermann

Spare Parts International / Ships: 

normen.zimmermann@wachtel.de

Our 24/7 Service-Hotline

+49 2103 4181515 

Customer service bases

Further information

Service-App

Spare parts

Downloads