Customer support

Trust in our excellent customer support and our highly qualified people

  • Direct technical support
  • Emergency hotline 24/7
  • Spare parts support through headquater
  • 20 years (+) availability of spare part
  • On-site repairs through own staff
  • Remote-connection through own controls

Your contact person

Jose Fernandez

Head of Customer Service

+49 2103 4181515

jose.fernandez@wachtel.de

Normen Zimmermann

Customer Service International

+49 2103 4904 27

normen.zimmermann@wachtel.de

Our 24/7 Service-Hotline

+49 2103 4181515 

Customer service bases

Further information

Service-App

Spare parts

Downloads